Deputy Manager – MEAL Department

Deputy Manager – MEAL Department

JOB Vacancy Announcement #: 3773

Job Title: Deputy Manager – MEAL Department

Application deadline: 10.10.2020

Other Information’s:

Only shortlisted candidates will be contacted.

CVs should be in English Language and in Word or PDF format.

Job Requirements:

1- Mandatory

– A Previous experience in INGO (preferably in MEAL departments with an NGO) for at least 4 years with at

least one year with team management is required

– Good Coordination and strategic planning skills

– Strong reporting skills

– Good knowledge/experience using Microsoft Office packages (Excel, Word), data collection and analysis

tools (e.g. Kobo, ODK)

– Strong data management/analysis skills

– Very good level of English

2- Desirable

– Experience/knowledge or using GIS (e.g. ArcGIS or QGIS)   

Job Description:

Implementation and supervision of M&E activities:

 Assisting the MEAL manager in maintaining and updating the M&E Plan for on-going programs and new

programs, including timeframe of activities, data collection methodology, tools to be used and expected


 Through personal effort or management of MEAL staff participating in M&E activities by designing

quantitative and qualitative studies (including an analysis plan) to be conducted by the MEAL


 When applicable, through personal effort or management of MEAL staff planning the logistical needs,

administrative needs, and duration of M&E activities. This includes the recruitment, training, and

management of enumerators(planning, supervision of data quality, etc.)

 Through the recruitment and management of MEAL Staff collecting and analyzing quantitative and

qualitative data and producing M&E reports, including adapted recommendations, and disseminate the

results through feedback sessions, presentations and visualization techniques.


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 Working closely with program teams to ensure the follow-up of programs indicators. Support all program

teams in conducting monitoring activities (review methodologies, assisting in the creation of analysis

plans and provide necessary trainings on design, sampling, XLS/ODK coding, data analysis, and reporting).

 Participating along with MEAL Manager and other MEAL staff in Program Quality Follow Up exercises.

 Accountability and CRM:

 Working alongside the MEAL Manager and other teammates to develop tools, preferably using a

community participatory approach, to be used to observe and study adherence to accountability;

 Assist the MEAL Manager in the creation and implementation of a viable and relevant CRM system in


 Builds the capacity of MEAL and other SI staff with regard to accountability, complaints and response


 Taking part in the accountability mechanisms set up by SI

 Ensure that relevant MEAL staff are reporting all negative feedback or lack of accountability, protection

issues or “Do no Harm” policy breach to his/her line manager or appropriate pathways.

 Ensure that relevant MEAL staff check that complaint response mechanisms are established and are

accessible to all stakeholders.

 Ensure that relevant MEAL staff check that complaints are registered and logged complaints into a formal


 Ensure that relevant MEAL staff check that complaints are addressed and that an appropriate and timely

response is given to the complainant.

 Ensure that relevant MEAL staff participate in training field teams on CRM information plan

Learning – Institutional Knowledge Building (IKB) and Database:

 Through management of the Database MEAL staff, assisting the MEAL manager in creating and

maintaining a database of M&E documents created and used by the MEAL department and program

teams including surveys, raw and analyzed data, recommendations, and reports.

 Assisting the MEAL manager in designing and implementing learning and IKB tools and cross-cutting

(Inter-sectorial) studies, as well as encouraging and assisting program to do the same.

 Assisting the MEAL manager in the creation and maintaining of an information sharing tool to

disseminate lessons learned and recommendation to staff (owncloud, Recommendation Follow Up tool,


 Ensuring Relevant MEAL staff are using, updating, sharing, and maintaining these data sharing and IKB


 Training and building the capacity of program teams on design, sampling, data analysis, and reporting;


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 Whenever applicable, gathering external studies conducted by other stakeholders that relate to programs

being evaluated

 When applicable, providing recommendations on improving program and strategy (during

SWOT/Strategic workshops or by reporting to MEAL manager)

 Ensuring that database MEAL staff keep monitoring tools and files archived at SI office accessible to the

program team and updated on a regular basis.

Human Resources Management

 Participate in the recruitment and induction of national program staff.

 Ensure the regular appraisals of staff members under direct line management are conducted

 Assist the implementation of training and capacity building of the team, under the lead of PM and in

coordination with HR department as relevant.

 Partake in the assessment of team performance.

 Supervise and monitor potential conflicts within the teams and inform the PM in case of a problem.

Monitor the teams to ensure that they are adhering to health and safety regulations.

 Ensure all staff comply with SI Code of Conduct, security protocols and internal regulation while carrying

out all activities.

Representation and Communication:

 Representing SI and the MEAL department in internal and external meetings, trainings, workshops,

working groups, and donor visits.

 Representing SI on the field and with beneficiaries by providing information on services provided by SI or

otherwise, referring cases/needs, and acting in a professional and accountable manner.

 Upon request, attending base meetings/other internal/external meetings to receive or present updates

on behalf of the MEAL manager.

 Ensure constant communication with the SI program teams to have an in-depth understanding of SI


 Participating in MEAL department meetings and reporting on his/her activities’ progress and

challenges/problems encountered. This includes providing constructive suggestions to improve the

team’s activities.

 Prepare and submit weekly update reports on the progress of projects/activities to the PM.

Note: this position may require travel to the field. Flexibility in this manner is required.

The above list non-exhaustive one, nor limitative.

You could be asked other responsibilities and tasks within the framework of your job upon request from your line

Advertiser : Confidential غير معلن

Duty Station: RAQQA

How to Apply:
Please send your CV to the following email/Link: with the following subject “MEAL_DEP_SEP2020         

Please consider to mention the advert ID (Above) and the job title in the email subject.

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