Mission 1: Employee Engagement and Support

• Fosters trust and open communication with staff and partners, ensuring a positive workplace culture.
• Resolves employee concern proactively with creative, timely solutions.
• Participate in designing and driving initiatives to enhance staff engagement, motivation, and retention.

Mission 2: Risk Management and Conflict Resolution

• Identifies HR risks and implements mitigation strategies.
• Mediates workplace conflicts to ensure fair and timely resolutions.
• Equips team leaders with tools and guidance for managing workplace dynamics.

Mission 3: Policy Implementation and Accountability

• Ensures compliance with HI policies and frameworks in the country, adapting them to align with the local context and operational needs.
• Ensures audits are conducted in compliance with organizational standards and oversees proper archiving procedures in adherence to best practices.
• Ensures compliance with donor regulations and requirements for all projects within the geographical scope, maintaining accountability and adherence to agreements.

Mission 4: Operational HR Implementation

4.1 Programme Resource Management:

• Prepares HR reports and adheres to global HR deadlines.
• Oversee the HR cycle implementation in the Raqqa & Deir Ezzor (DEZ), ensuring alignment across all phases like recruitment, onboarding, performance management, and exits.
• Ensures archiving processes meet compliance and quality standards, with a focus on continuous improvement.

4.2 Personnel Administration Quality:

• Conducts staff briefings on administrative matters and employment conditions.
• Manages administrative monitoring of international staff, including movements, leave, R&R, per diems, and visas, ensuring efficiency and accuracy.
• Ensures archiving processes meet compliance and quality standards, with a focus on continuous improvement

4.3 Managerial Support:

• Communicates HI policies and frameworks to managers, providing clear explanations and addressing queries.
• Monitors and ensures managers apply HR policies consistently and effectively.

Mission 5: Manages training and skills-development actions 

• Manages training activities, schedules, and dissemination, ensuring plan implementation.
• Supports managers with skills-development and performance-management processes, especially during annual reviews.
• Tracks decisions on skills development from annual reviews and interviews.
• Assist in overseeing relationships with external providers for training content, purchases, and negotiations.
• Oversees enrollment logistics for training courses, including travel and accommodation.
• Handles feedback collection and statistical reporting.

Mission 6: Contributes to the quality of personnel administration for HI staff present in his/her geographical area.

• Rolls out personnel administration policies, processes and tools in his/her geographical area.
• Produces documents and applies regulatory procedures concerning personnel administration.
• Ensures that personnel files are archived in compliance with HI’s rules.

Mission 7: Staff Travel and Movement Coordination

• Serves as the focal point for NES Hub border movement requests, ensuring timely coordination with the Iraq team and border officials.
• Prepares and submits authorization letters for border crossings and secures approval from border officials in both NES and KRG.
• Provides weekly updates to logistics teams in Iraq/NES regarding upcoming movements.
• Manages the obtaining, monitoring, and renewal of KRG visas and residency for international staff locally.
• Implements and monitors the R&R policy, ensuring clarity and consistency across NE Syria.
• Prepares and oversees the monthly per diem for international staff.

Mission 8: Legal and social aspects: 

• Monitors adherence to the HR legal framework in NES, ensuring compliance with relevant regulations.
• Organizes or facilitates the dissemination of mandatory notices and information to staff effectively.
• Acts as HI's representative with staff representative bodies, under delegated authority from the HR (line) Manager.

Mission 9: Emergency preparedness and response

• Contributes to the programme's emergency preparedness actions and, during an emergency response, adapts his/her working practices to help facilitate an effective humanitarian response by HI.

Professional Skills

Emergency preparedness and response skills

Cross-sector skills

Education and Experience :

• Bachelor’s degree in human resources management, Business Administration, or a related field.
• Minimum 2-3 years of proven experience in HR management, including employee engagement, conflict resolution, and compliance with organizational policies.
• Familiarity with humanitarian or non-profit organizations is highly desirable.
• Demonstrated knowledge of employment law and HR policies.
• Strong organizational and sourcing/recruitment skills.
• Capability to design and implement staff engagement and retention strategies

JOB CONDITIONS 

Salary: 1120 USD per month 

Starting date: ASAP

Duration/ Type of contract: 6 months renewable - based on performance and availability of funds